Most warranties aren’t worth the paper they’re written on.

In a solar market defined by price pressure and disappearing installers, consumers are more skeptical than ever—and they’re asking smarter questions. Who’s responsible when something breaks? Will anyone answer the phone in 10 years? 5 years?

In this live session, Nico Johnson sits down with Dean Chiaravallotti of Solar Insure at NABCEP 2025 to unpack how modern solar companies are rethinking service, liability, and the real value of a system warranty. Dean outlines the pitfalls of relying solely on manufacturer coverage—and why smart contractors are shifting to a proactive, financially backed model that keeps them competitive and customer-centric.

This isn’t just about insurance. It’s about building trust at scale—and protecting your business in the long haul.

"If the installer’s out of business, that workmanship warranty doesn’t exist. It’s only as good as the paper it’s written on." - Dean Chiaravallotti

Expect to learn:

🔹 The warranty models installers are using (and where each one fails)
🔹 How to turn your service department from cost center to profit driver
🔹 The real impact of workmanship warranties when companies go under
🔹 What criteria sets top-performing partners apart?

Warranties aren’t just fine print—they’re your reputation on the line. Whether you’re scaling your solar company or just trying to avoid costly callbacks, this episode gives you the insights and tools to build a smarter service model. Dean brings years of experience and hard-won lessons to the mic—and you’ll walk away with ideas you can implement immediately.

‍Hit play and learn how to turn warranties into a winning advantage.

RESOURCES:

Connect with Dean Chiaravallotti:

• LinkedIn

Check out Solar Insure:

• ‍Website | LinkedIn | Facebook | Instagram | YouTube

"A lot of contractors are building someone else’s business with third-party ownership. And they still get blamed when something breaks." - Dean Chiaravallotti