Solar’s next chapter depends on more than installation volume. As systems age, customers and asset owners want clear accountability, stronger warranties, and long-term service models. Dean Chiaravallotti explains why trust, customer focus, and higher standards will separate resilient solar companies from those still treating projects as one-time transactions.
Main Topics Discussed
• Restoring customer trust when installers disappear
• Why solar companies must evolve into energy service providers
• Longer-term warranty expectations in the C&I market
• Risks residential installers underestimate when moving into commercial solar
• Building durable customer support for solar-plus-storage systems
